Personalized Wallet Flip Phone Case Custom with Name

Our flip cases (also known as folio cases) are made from faux leather. Each case serves as a protective layer and a phone stand. They feature a flat, elastic fastening to keep them closed and stitched inside pockets to store cards and cash storage easily. The polycarbonate inner shell keeps devices secure during regular wear and tear.

We aim to provide you with the best possible service when it comes to shipping your orders. Here are some essential details to ensure a smooth and enjoyable experience:

Production Time Estimate:
Once you place an order with us, we understand how eager you are to receive it. Our dedicated team works diligently to process and prepare your items for shipment. The estimated production time for your order is 3-5 business days. Rest assured that we are committed to getting your package ready as quickly as possible without compromising on quality.

Shipping Within the USA:
For our valued customers within the United States, we offer FREE shipping on most orders! Once your order has been produced and is ready for shipment, you can expect to receive it within 3-5 business days. We have partnered with reliable carriers to ensure timely delivery right to your doorstep.

International Shipping:
We understand that our global customers are equally important, and we are thrilled to offer international shipping services. For international orders, we have chosen DHL, a trusted and efficient shipping partner. Your package will be delivered to your international address within 3-8 business days, starting from the day it leaves our warehouse. Please note that shipping times may vary depending on customs clearance and other factors specific to your location.

Tracking Your Order:
To keep you informed throughout the shipping process, we will provide you with a tracking number. This will allow you to monitor your package's journey from our warehouse to your address, ensuring you stay updated on its progress.

Shipping Address:
To avoid any potential delivery issues, kindly double-check the accuracy of the shipping address you provide during checkout. We are unable to make changes to the shipping address once the order has been processed.

Please note that shipping times provided are approximate and subject to the aforementioned factors.

Please be aware that any additional customs taxes or charges imposed by your government or post office are your responsibility.

Return & Refund Policy

We take pride in the quality of our products, and each item is custom-printed just for you. Because of this, we do not accept returns for size-related issues or buyer’s remorse.

However, if your item arrives damaged or has a print quality issue, we are happy to provide a full refund.

How to Request a Refund

To be eligible for a refund:

• Please email us at contactus@artintelligenceshop.com within 7 days of delivery.
• Include clear photos of the damaged case, showing the issue, along with the shipping label and packaging.

Failure to provide these photos may result in a denied refund request.

Refund Process

Once we receive your request and verify the damage, we will process a full refund to your original payment method. Refunds may take a few days to appear, depending on your bank or payment provider.

Exchanges

We do not offer exchanges since each item is made to order. If you receive a damaged or defective product, we will issue a refund instead.

Shipping Information

Our products ship from partners in the USA, Canada, Mexico, UK, Spain, Australia, Hong Kong, and China.

• Standard Shipping: 5-10 business days (varies by location and postal service).
• Customs & Import Fees: Customers are responsible for any additional charges imposed by their country.

For any issues, please contact us at contactus@artintelligenceshop.com.